I ordered a robe for my son a while ago for Christmas. At the time I
asked you about returns if I got the size / pattern wrong - you
replied very quickly saying it wouldn't be a problem. I'm writing to
let you know the robe is a huge success & won't be returned!!!!! Your
sizing guidance was spot on, the robe a sheer delight ( I know as I
have had mine for years & still looks like new!) my son is thrilled -
was always trying to 'steal away' with mine!! You deserve all success
as your products are terrific!!! Wishing you & your company a
wonderful New Year!!
a real fan
Cara in Cornwall
Just received my kaftan. Am really delighted with it, such good and
efficient service.
Thanks very much.
Sue Oldham
I bought a bathrobe from this stall over fifteen years ago and it
looks as good today as it did the day I bought it. I don't know how
they do it, but its probably the best purchase I have ever made. My
only gripe, is that there is no chance of buying another design as I
think my robe will out-live me. Just as well I chose the design
carefully.
Thanks guys.
Adam, London
"I just wanted to tell you how much i am enjoying both the robe and the
Kaftan i bought from you in Covent Garden a couple of months ago.
I use the Kaftan as a house coat every day now the cold winter nights are
getting longer, i just love the warm Italian colours, brightening up my day.
If i am ever in one of those posh shops that sell toweling bathrobes, i
still go and take a look to see how much they are asking and what the
quality is like of the toweling they have used. i have not found any that
could compare either on price or, more importantly to me, Quality. Like i
said to you when i bought mine, i have been looking for a toweling bath robe
for four years and more before i saw yours.
Also, many extra thanks for making one especially for me, with longer arms,
it really makes the difference, and though i do have to roll them up for
doing the washing up, the Tea and Reading position is enhanced greatly by
the added comfort of my Kaftan.
Here's wishing you an extra wonderful year as we all tighten our belts, cut
the thermostat and watch our heating bills this year more than ever. Any
wise Ecco friendly person would do well to get their hands on one of your
wonderful robes, and they are made in England so no sweat shop labour
either.
many thanks for my robes, i know they will last and last and probably out
last me!"
ELiza J
London.
"Hi Debbie
I'm as happy as a pig in muck!
Thank you so much for replacing my bathrobe, your advice of a larger size
was spot on. You create a wonderful garment, a top quality product, which is
a pleasure to wear.
Many thanks"
Dave, Shropshire, UK
"Debbie,
Just wanted to tell you that the robe arrived at the weekend. It is
beautiful - just what I wanted! I am so pleased that I came across your
website and I will certainly recommend you to others.
Many thanks again for such a beautiful product."
Vanessa, Newcastle Upon Tyne, UK
"I have owned one of your bathrobes for nearly four years
now and I am enjoying it as much now as when I bought it all that
time ago. When my 40th comes around in a couple of years time
I shall be putting a new bathrobe at the top of my birthday wish
list"
Nick, UK.
"Hi; I'm the guy who ordered the tailored black diamond just
before Christmas: my buddy's girlfriend likes his so much he's
ordered one via your website for Valentine's Day...Rave reviews
from my buddy, who loves his robe. 'most luxurious robe I've ever
worn.' "
Mike Cleven, USA.
"Our family owns 3 fabulous Colin Lloyd
Bathrobes which were all bought from Covent Garden at the same
time about 12 years ago, each of which has been used virtually
every day since (that’s more than 4000 times each!!).
The lovely rich colours of these much-loved robes have not faded
at all, despite being repeatedly washed and the material is just
as luxurious as it was when new.
What a testimonial to the superb design, quality and craftsmanship
of your robes and what a really great investment for your customers!!
Long live the wonderful Colin Lloyd
bathrobe!!"
Jennie G Loughborough, Leics
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