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What Our Customers Say

We can wax lyrical about the quality of our products and services, but it gives us the greatest satisfaction when our customers write to tell us how much they enjoy our bathrobes, and praise us for our levels of service.

Here are a few genuine comments from our customers...

 

I ordered a robe for my son a while ago for Christmas. At the time I asked you about returns if I got the size / pattern wrong - you replied very quickly saying it wouldn't be a problem. I'm writing to let you know the robe is a huge success & won't be returned!!!!! Your sizing guidance was spot on, the robe a sheer delight ( I know as I have had mine for years & still looks like new!) my son is thrilled - was always trying to 'steal away' with mine!! You deserve all success as your products are terrific!!! Wishing you & your company a wonderful New Year!!
a real fan
Cara in Cornwall

Just received my kaftan. Am really delighted with it, such good and efficient service.
Thanks very much.
Sue Oldham

I bought a bathrobe from this stall over fifteen years ago and it looks as good today as it did the day I bought it. I don't know how they do it, but its probably the best purchase I have ever made. My only gripe, is that there is no chance of buying another design as I think my robe will out-live me. Just as well I chose the design carefully.
Thanks guys.
Adam, London

"I just wanted to tell you how much i am enjoying both the robe and the Kaftan i bought from you in Covent Garden a couple of months ago.

I use the Kaftan as a house coat every day now the cold winter nights are getting longer, i just love the warm Italian colours, brightening up my day.

If i am ever in one of those posh shops that sell toweling bathrobes, i still go and take a look to see how much they are asking and what the quality is like of the toweling they have used. i have not found any that could compare either on price or, more importantly to me, Quality. Like i said to you when i bought mine, i have been looking for a toweling bath robe for four years and more before i saw yours.

Also, many extra thanks for making one especially for me, with longer arms, it really makes the difference, and though i do have to roll them up for doing the washing up, the Tea and Reading position is enhanced greatly by the added comfort of my Kaftan.

Here's wishing you an extra wonderful year as we all tighten our belts, cut the thermostat and watch our heating bills this year more than ever. Any wise Ecco friendly person would do well to get their hands on one of your wonderful robes, and they are made in England so no sweat shop labour either.

many thanks for my robes, i know they will last and last and probably out last me!"
ELiza J London.


"Hi Debbie
I'm as happy as a pig in muck!
Thank you so much for replacing my bathrobe, your advice of a larger size was spot on. You create a wonderful garment, a top quality product, which is a pleasure to wear.
Many thanks"

Dave, Shropshire, UK

"Debbie,
Just wanted to tell you that the robe arrived at the weekend. It is beautiful - just what I wanted! I am so pleased that I came across your website and I will certainly recommend you to others.
Many thanks again for such a beautiful product."

Vanessa, Newcastle Upon Tyne, UK

"I have owned one of your bathrobes for nearly four years now and I am enjoying it as much now as when I bought it all that time ago. When my 40th comes around in a couple of years time I shall be putting a new bathrobe at the top of my birthday wish list"

Nick, UK.


"Hi; I'm the guy who ordered the tailored black diamond just before Christmas: my buddy's girlfriend likes his so much he's ordered one via your website for Valentine's Day...Rave reviews from my buddy, who loves his robe. 'most luxurious robe I've ever worn.' "

Mike Cleven, USA.

"Our family owns 3 fabulous Colin Lloyd Bathrobes which were all bought from Covent Garden at the same time about 12 years ago, each of which has been used virtually every day since (that’s more than 4000 times each!!).

The lovely rich colours of these much-loved robes have not faded at all, despite being repeatedly washed and the material is just as luxurious as it was when new.

What a testimonial to the superb design, quality and craftsmanship of your robes and what a really great investment for your customers!!

Long live the wonderful Colin Lloyd bathrobe!!"

Jennie G Loughborough, Leics


 


"I am by nature a perfectionist, but felt that I must write back to say the garment exceeded my expectations. The quality of material and manufacture, together with superb design and generous proportion has made it one of the best purchases I have made for a long time."

Robert S Oakes, Birmingham, England.



"The Blue bath robe arrived safely and I am enjoying it very much. Thank you for giving me so much pleasure."

Pamela Pavel, Neston Cheshire England.


 



"Thank you for your prompt service and for making the most wonderful product."

Johnathan, Big Indian NY USA.


"Please continue making a wonderful product - I have worn the gown I bought from you for the past year and it is marvellous."

Jayne Sterland, Chesterfield, Derbyshire, England.

"On January 22nd my wife and I stumbled into your bathrobes by accident. A very fortunate accident, I might add, as it was my wife's birthday and I planned to buy her an original English bathrobe that day.
She immediately fell in love with your bathrobes and was very surprised to hear that she would get one for her birthday. The "Honey" hooded robe has been her favourite leisure clothing since :-) It just was a matter of time, before I decided I had to get one as well, which was exactly 1 week....

I am very happy that I also have my own bathrobe now! I need to compliment you and your company on the very quick and flawless shipment of the robe. I have ordered this on Sunday, we had contact by phone on Monday to get some errors out of the way and on Wednesday it has already arrived in the Netherlands.

I will recommend your company to anybody looking for an excellent bathrobe!

Mark Smits, Nijmegen, The Netherlands


 


"Just a brief note to thank you and to tell you how very pleased I am with the bathrobe.

It is made beautifully, is exactly correct as to fit and size, and the cutting and matching are truly exceptional for this kind of product, with quite literally, engineering perfection. Should I have the opportunity to recommend your product, I will certainly so do."

Jerold M Lamensdorf, Thousand Oaks, California, USA


" I've had my bathrobe for about 6 months and I must say I love it more with every day.

I was in London for an MBA class and I happened to see your store in Covent Gardens. I was told these were the best bathrobes in the world and after trying one on, it was hard to argue witht that claim.

I didn't actually buy one while I was there but for the next two years, I kept nagging my wife that one would make the perfect gift. For our 5 year anniversary, I was pleasantly surprised to open a package with one of your red diamond hooded robes.
All I can say is wow. I never want to take it off."

Thank you Bathroom Company of Covent Garden. You really make a wonderful product.

Marc, St. Louis, MO


"Hello Colin,

I searched the web for a bathrobe. I wanted something different that was of excellent quality when I came across your web site. What can I say except that I am delighted. Not just with the Honey robe with shawl collar which by far exceeded my expectations but also the friendly pleasant manner of yourself and Debbie when I needed advice.

I hope this robe will last me for many years to come but when it does need to be replaced I will return to purchase another.

Thanking you for making me feel so snug and cosy."

Michele



Bathrobe Company Limited, Blo' Norton House, The Street, Blo' Norton Diss, Norfolk, 1P22 2JB.
Tel:01953 681 622, Mob:07790 580 121, Fax:01953 681 622
Email: colin.lloyd@bathrobe.co.uk