Payment info

14 day money back guarantee.

The Bathrobe Company wants to make your shopping experience as simple as possible. We offer all our customers a 14 day, money back guarantee.

If for any reason you are not happy with your purchase, you may return it for a full refund (excluding shipping and insurance cost). Simply contact us within the 14 days of your order’s arrival. This can be done either by email: or by telephone +44 (0)1953 681 622. The refund will be made when the robe or towel has been returned undamaged.

Payment methods

For your security and peace of mind we use Sage Pay who accept all major cards.

Maintaining your privacy is a priority which is why we use Sage Pay (formerly Protx), a third party payment specialist. They’re the largest independent payment processor in the UK and are compliant to the highest level in payment card industry data security standards (PCI DSS). So you can be assured that all the information you enter is safe and secure.


We will only use reputable national/international express courier companies. We aim to deliver next working day but please allow 3-5 working days to receive your robe or towel.